Shipping Within The UK
Please see our choices at checkout. We offer either a 2/3 day service with Yodel or a faster UK Mail delivery which takes 24 hours Monday to Friday but deliveries are not made at the weekend.
Shipping Outside of the UK
We can ship to most countries, usually via the post office (Royal Mail), we charge you at cost price. Please see prices quoted when you enter your address.
Please note that an overseas delivery can take 5-20 working days. Certain parcel may require customs clearance in some countries and this can result in the delivery taking longer than the 20 working days. Please ensure that the delivery address is correct as parcels will be sent back to us if there is any mistake which will result in a longer delivery time.
If you have any questions about overseas delivery, please contact us at email@example.com
At Rock & Ruddle we want you to be happy with every purchase you make.
We understand that sometimes you may need to return items. In order to help with this, here is our Returns Policy.
Returns within 30 days of purchase – Our products are made with care to the highest standards. In the event that goods are found to be faulty within 30
days of purchase, please return them for a full refund or replacement. Please email us before returning the goods at firstname.lastname@example.org
We will then email you a returns authorization number. Return your goods with a note detailing:
- Your order number
- Your returns authorization number
Ideally, wrap the item(s) securely in original packaging, mark the outside of the package with your returns authorization number.
Then send the completed package to:
Rock & Ruddle Ltd
63 Sugden Road
London SW11 5EB